In this engaging presentation, Jennifer Goldman-Wetzler reveals the groundbreaking practices from her new book, Optimal Outcomes, proven to help people and teams free themselves from conflict. This innovative method is based on her training at the Program on Negotiation at Harvard Law School, two decades as a consultant to CEOs, U.S. government-funded research on terrorism, and her popular course at Columbia University. With inspiring real-life examples lighting the way, you’ll learn to observe complex situations with clarity, access your shadow values (things you really care about but have been unwilling to admit), use your emotions in your favor, and take bold, simple, surprising action. You’ll walk away able to immediately apply the practices so you can reach your optimal outcome—which may be vastly different from what you originally imagined, but more satisfying than you ever dreamed possible.