10:55 AM - 11:25 AM (CDT)

Customer Obsession at Scale: Building Brand Love in the AI Era

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Featuring Jenn Garbach, Chief Marketing Officer, PNC Bank; Rob Giglio, Chief Customer Officer, Canva and Amy Hannah, VP of Brand Marketing, Kendra Scott  
Moderated by Shibani Joshi, FastCo Works

In the age of artificial intelligence, leading companies are redefining how they listen to, learn from, and engage with their customers. By leveraging AI-driven insights and community-driven strategies, brands can create deeply personalized experiences at scale. In this panel, the world’s most innovative marketing leaders will reveal their approaches to shaping the future of customer connection and brand loyalty.

Jenn Garbach Rob Giglio Amy Hannah