AI is now transforming the way every industry works—even those defined by human interaction, like hospitality. At Ci Siamo, recently ranked a top-100 restaurant in New York City by The New York Times, you’ll hear from Union Square Hospitality Group’s (USHG) chief brand officer, Rachel Kornafel, and its VP of digital innovation, Morgan Wiley Howland, on how Danny Meyer’s famed restaurant group is harnessing AI to make the hospitality experience feel more human, not less—focused on better understanding, connecting with, and delighting guests. You’ll gain an understanding of how to apply USHG’s learnings to your own organization, regardless of industry—and enjoy a few surprises from Ci Siamo’s executive chef, Hillary Sterling, along the way.

440 W 33rd St Suite #100, New York, NY 10001