Date & Time
Wednesday, November 6, 2019, 12:30 PM - 1:10 PM
Session
How to Redefine Loyalty and Revolutionize Your Customer Relationship by Creating an Amazing Employee Experience (Lunch Included)
Presented by PwC
Featuring TOM PUTHIYAMADAM, Digital Services and BXT Leader, PwC; JASON SCOGGINS, Director Loyalty and CRM, Chipotle

Real change starts from within your organization - the employees on the front lines and behind the scenes. Hear how Chipotle and a 170 year old consulting maven deliver a new way of working called "BXT" to disrupt the status quo and put their people in the driver's seat. You'll learn how these organizations push boundaries to find major success, faster adoption, new insights, and an even more connected culture. Whether you're trying to get a team of 55,000 to work differently, or invent a new type of loyalty program, discover the steps you can take to chart your company's future.