Innovation in Travel: Customer Experience and Loyalty in the Digital World (Lunch Included)
Presented by Capital One
Featuring Matt Knise, Managing VP, U.S. Card, Travel, and Cardholder Experiences, Capital One; Camiel Irving, GM, Uber Mobility; and Casey Lewis, Head of Cloud Travel, Hopper
From dreaming up that next big adventure to finding the best deals and then navigating the myriad logistics along the way, the customer journey in travel is ever-evolving and a space that is ripe for innovation. Learn how top industry game changers are enhancing customer experiences, improving the end-to-end travel journey, and building customer loyalty by leveraging innovative digital capabilities, fintech, and travel products.