Innovation in Travel: Customer Experience and Loyalty in the Digital World (Lunch Included)
Presented by Capital One
Featuring Matt Knise, Managing VP, U.S. Card, Travel, and Cardholder Experiences, Capital One; Camiel Irving, GM, Uber Mobility; and Casey Lewis, Head of Cloud Travel, Hopper
Thursday, September 22, 2022, 12:00 PM - 12:45 PM
From dreaming up that next big adventure to finding the best deals and then navigating the myriad logistics along the way, the customer journey in travel is ever-evolving and a space that is ripe for innovation. Learn how top industry game changers are enhancing customer experiences, improving the end-to-end travel journey, and building customer loyalty by leveraging innovative digital capabilities, fintech, and travel products.