Date & Time
Wednesday, September 20, 2023, 11:15 AM - 11:45 AM
Session

Revolutionizing Retail: Unlocking the Power of Digital Commerce
Presented by Capital One
Featuring Anushka Salinas, President and Chief Operating Officer, Rent the Runway; Jeff Saunders, SVP, Chief Technology Officer, Warby Parker; and Sanjiv Yajnik, President, Financial Services, Capital One
Moderated by Julianne Pepitone, FastCo Works

Description

From trying on virtual clothes and glasses, to purchasing vehicles with better and faster financing options, consumers are in an era of unprecedented retail innovation. As transactions move increasingly toward digital platforms, companies that adapt to this shift can unlock unparalleled insights to learn more about their customers than ever before and offer them better, more personalized experiences and products. This panel will explore how organizations can drive digital transformation by utilizing data, emerging technologies, and enhanced transactional experiences to improve customer retention and drive their business forward.

Session Type
Panel
Theme
Tech
Location
Convene – Forum