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A dinner and conversation at Manhatta

Mastering a customer-first mindset

Tuesday, September 16, 2025 6:00 PM - 9:00 PM (EDT)

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Union Square Hospitality Group attributes much of its success to its dedication to customer service, which should be a priority for any company. So how can you integrate more of a hospitality feel into your business operations? Join Patti Simpson, chief administrative officer and head of USHG's advisory firm, Hospitality Quotient, for an exclusive master class on how to have a customer-first mindset.

special guests and chef

Important Info

28 Liberty St 60th floor, New York, NY 10005

Patti Simpson
Patti Simpson
Chief Administrative Officer
Union Square Hospitality Group

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Tuesday, September 16, 2025
6:00 PM - 9:00 PM
$595.00